Restaurant Dos/Don’ts

How to Support Your Favorite Restaurants
Harvard Square Restaurant Owners & Chefs
Dos and Don’ts
Harvard Square Business Association restaurant members, under the leadership of Restaurant Committee chair, Kari Kuelzer, owner of Grendel’s Den, encourage folks to continue supporting their favorite restaurants.  

Kuelzer, along with owners and chefs including Jody Adams, Michael Scelfo, Michael Pagliarini and Peter Davis, have outlined a short list of dos and don’ts for winter dining. 

They fervently hope that stalwart diners will embrace their inner-New Englander by refusing to let the cold, snow, drizzle, and wind keep them from enjoying a good meal from their favorite restaurants!

We look forward to seeing you around the Square come sun, snow, sleet and storm.

Please continue to take good care.

Thank you,

Denise Jillson
Executive Director
Restaurants are among the hardest hit businesses impacted by the pandemic and the winter months ahead will be particularly challenging for the industry.

Below, restaurant owners offer some advice on how best to support your favorite local eatery with these five simple dos and don’ts.

DON’T use third-party platforms to order if you are going to pick up anyway! They take around 30% of the sale from the restaurant.

DO order to-go from the restaurant’s official website or over the phone if you can.

DON’T get impatient if restaurants are out of stock or understaffed. We don’t like these situations either, but supply chains are still in flux and staffing appropriately is extremely challenging! Your compassion means a lot.

DO repost, comment, like and tag restaurant posts on social media, especially ones involving promos or new food/drink choices. This is more helpful than you might think!

DON’T come if you’re sick or think you may have been exposed to the virus! This should really go without saying, but we can’t emphasize enough how important the health of our staff and guests is to us.

DO contact the restaurant if you are unsure about the risks involved in your dining experience. Chances are they will be happy to discuss your concerns with you and tell you what they are doing to keep you safe. They can also tell you if their patio is empty or full.

DON’T be surprised if there are waits, minimums or gratuities applied at peak hours. Seating is limited and weekends are in high demand.

DO go out for lunch and have dinner and drinks on weeknights. Spread out your visits on less popular days and times to have a more personal and enjoyable experience.

DON’T avoid patios in the cold weather, there’s no bad weather there’s only bad outerwear!

DO see if the restaurant is selling branded sweatshirts, beanies, or blankets to keep you warm. You can continue to wear proudly as a testament to your flinty resilience.

As always, thank you for your loyal business!

Kari Kuelzer
Grendel’s Den Restaurant and Bar

Michael Scelfo
Alden & Harlow

Lea Sasportes
Amorino Gelato

Patrick Lynch
Bon Me

Molly Overgaag
Charlie’s Kitchen
the red house

John Schall
El Jefe’s Taqueria

Tom Brush
Felipe’s Taqueria

Michael Pagliarini

Alex Attia
Chef Peter Davis
Henrietta’s Table

Paul Lee
The Hong Kong

Kimberly Diaz
J.P. Lick’s Ice Cream

Bill & Karen Bartley
Mr. Bartley’s Burger Cottage

Alex Attia
Augusto Lino

Michael Guleserian
Richard Mann

Eric ShepherdOTTO

Ruth Allen Ryan

Adam DiCenso
Pinocchio’s Pizza

Patrick Lee
Russell House Tavern

Jody Adams
Jon Mendez
Saloniki Greek

Daniel Roughan
Source Restaurant

Nhon Ma

For a list of open Harvard Square restaurants, please click here.