Residential Counselor- Awake Overnight

Website Bridge Over Troubled Waters

We take youth the whole way!


For more 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

Bridge is committed to building a diverse workplace and strongly encourages people of color and other ethnic backgrounds to apply! 


The Awake Overnight Counselor will be responsible for the supervision of all clients during the overnight shift at the Emergency Residence Program. Maintaining a safe and positive environment and ensure clients well-being. Overnight Counselors need to be alert and able to respond to any issues that may arise.


Essential Job Functions:

  • Supervise the activities of residents in the a residential program, while actively engaging in supports provided
  • Assist in the development and implementation of appropriate service plans with residents
  • Orient new youth to the program, including giving facility tours, filling out the appropriate paperwork, and reviewing program policies and procedures.
  • Maintain an active caseload of residents and perform clinical supervision, including keeping active case notes
  • Provide residents with advocacy, referrals, crisis intervention and supportive counseling
  • Ensure residents are following the guidelines and expectations of the program; giving consequences or discharging when appropriate
  • Monitor and ensure the safety of residents, implementing crisis intervention as necessary.
  • Ensure clients are following the guidelines and expectations of the program
  • Monitor clients behaviors to ensure the safety of themselves and those around them through direct client/ staff interaction
  • Prepare clients for independent living through various life skills activities. Which includes cooking, socialization, and group interaction
  • Participate in monthly all staff meeting
  • Supervision with Emergency Program Coordinator
  • Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients
  • Must have the ability to remain awake and alert during the overnight shift

Required Qualifications:

  • Bachelor’s Degree or related degree
  • 1- 2 years of experience working with youth ages 18-24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling.
  • Ability to identify and execute effective problem solving strategies, with experience practicing sound crisis intervention and conflict resolution
  • Valid Massachusetts driver’s license and clean driver’s record required


Compensation and Benefits:


The benefits at Bridge include: 

Bridge offers a robust benefits package which includes coverage through BCBS for medical, pharmacy and dental. Vision through EyeMed. And a 401K with 3% matching, flexible spending accounts, life insurance, 13 PTO days and a birthday benefit! 



Bridge Over Troubled Waters, Inc.  is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

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