Since 1994, Crown Castle has worked around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. This comprehensive portfolio of towers, small cells, and fiber gives people and communities access to essential data, technology and wireless service and opens the door to countless opportunities and possibilities. We continue to work closely with wireless carriers, businesses, technology companies, governments, and communities to make sure these transformative ideas and innovations find their way to the people who rely on them.
Since 1994, Crown Castle has worked around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. Crown Castle's comprehensive portfolio of towers, small cells and fiber gives people and communities access to essential data, technology and wireless service and opens the door to countless opportunities and possibilities.
Our infrastructure makes today’s most promising innovations possible and is transforming the way people live, work and experience the world. We continue to work closely with wireless carriers, governments, communities, businesses, and technology companies to make sure these transformative ideas and innovations find their way to the people who rely on them.
What does small cell technology mean for Harvard Square?
Family and Public Safety: By expanding and densifying coverage for daily communication, small cell network upgrades will provide more reliable access to emergency services such as police, firefighters and first responders. Today, 80% of 911 calls are placed from a wireless device, making reliable service more important than ever.
- As a high-traffic locale in the Greater Boston Area, often hosting prominent world leaders, business leaders, and other high security individuals, Harvard Square requires an expanded data capacity to ensure public safety officials have the network necessary to safeguard their community while visitors and residents can continue their data use without interruption.
- Access to voice, video, and data helps first responders perform more effectively. Live video feeds, video analytics, and surveillance all benefit from the increased data capacity Crown Castle can provide, as does 911 emergency response. As public safety technology develops, it is important to create the infrastructure needed for implementation.
- 89% of public safety decision makers say that wireless data is just as important as voice.
Necessity: There are more mobile devices in use in the United States today than there are people. Over half of American households rely on wireless only, with the average household having 13 connected devices.
- Harvard University has a seasonal student population of 20,320. As landlines continue to decline and mobile usage increases, the data network needs to be able to support both the students, and the residents and businesses there year round.
- In the Harvard Square Area, there are 2,300 households with children.  Nearly 50% of school administrators prioritize mobile access when updating emergency response plans. Increased connectivity will give schools and families the resources they need to ensure children’s health and safety.
Economics and Tourism:As the third best retail market in the state with 8,500 guest rooms available to the over 8 million annual visitors, Harvard Square’s economic development and tourism priorities will be buoyed by Crown Castle’s work in the area.
- 33% of smartphone owners use their devices for navigation. Increased data will help visitors and residents access real time information about public transportation and access to look up and contact local businesses.
- Increased data will support businesses in their day-to-day needs, ranging from credit card technology to reservation systems and inventory tracking. Today's small businesses increasingly rely on wireless connectivity to stay competitive. Small cell technology in our communities gives our small businesses the access they need, whether it's accepting payment on a mobile card reader or completing a sale on the go. With more than 350 businesses within a ¼ square mile, wireless connectivity is important to the continued economic vitality of the Square.
- By relieving capacity congestion for high traffic events, such as Harvard Graduation and Oktoberfest, residents and businesses will experience less delay in their normal coverage and visitors will be able to engage with the Square across multiple data platforms
 “2016 National 911 Progress Report.” 911.gov, 2017.
 “Urban Security,” CISCO, 2014.
 “Wireless Snapshot 2017.” CTIA, 2017.
 “Wireless Snapshot 2017.” CTIA, 2017.
 “Study Shows Mobile-Enabled Emergency Plans Are a Top Safety Priority for Schools,” CampusSafety, 2014.
 “U.S. Smartphone Use in 2015,” Pew Research Center, April 2015.